INCOMING CALL
Never lose a customer because no one picked up.
Nyxce Core answers calls, understands why people are calling, collects the right information, and delivers a next action for your team.
24/7 answering · English, Portuguese & Spanish · Human transfer · Structured summaries
+1 (415) 555-0142 · Demo
Demonstration only—synthetic data, no real calls.
Appointment request — dental clinic
English
Explore first. Go live when you're ready.
Preview the workspace in demo mode, then connect a real line when your team is ready.
Preview the product without activating real calls
Demo Mode lets you preview the dashboard, assistant setup, call summaries, lead capture, and automation flow without using real phone infrastructure.
- · Preview the dashboard, agent setup, leads, summaries, and routing surfaces
- · See locked production features instead of hidden UI gaps
- · Explore flows safely without using phone numbers, voice minutes, or messaging infrastructure
Test real calls with strict limits
Start a $5 Live Trial to test Nyxce Core with real phone and AI infrastructure for 3 days, including up to 5 real call minutes.
Waiting for line connection
The call is the same. The outcome is completely different.
Without answering, the lead goes cold. With Nyxce Core, every call ends with context and a next action.
- Phone rings with no one available
- Caller reaches voicemail
- Incomplete or missing details
- Lead goes cold before follow-up
Connecting with Nyxce Core…
The call is the same. The outcome is completely different.
From call to action, in one flow.
Five stages your team recognizes on every answered line.
01 — Answer
Answer the call
Incoming call, greeting, language, and schedule context.
02 — Understand
Understand intent
Intent, category, urgency, and sentiment when available.
03 — Collect
Collect details
Name, phone, reason, location, and configured fields.
04 — Route
Route the outcome
Person, team, queue, booking, or fallback path.
05 — Deliver
Deliver context
Summary, transcript, fields, next step, and status.
Appointment request — dental clinic
English
Transcript
Nyxce: Thank you for calling Bright Smile Dental. How can I help you today?
Caller: Hi, I'd like to schedule a cleaning for next week.
One call. Three capabilities that matter.
Multilingual, routing, and scheduling — as continuations of the same conversation.
Language identified
Answers in the caller's language
The caller speaks Portuguese or Spanish; your team gets the summary in the workspace language.
Bilingual caller — services
Portuguese
Transcript
Nyxce: Obrigado por ligar. Posso ajudar em português ou inglês.
Caller: Quero agendar uma visita para consertar o ar-condicionado.
Nyxce: Claro. Qual é o seu nome e o melhor telefone para retorno?
Caller: Ana Silva, 786-555-0134.
Product demonstration
How a clinic turns calls into appointments
Synthetic scenario based on real Nyxce Core flows: phone intake, collected fields, and next step for the front desk.
- Flow
- Answer → Understand → Collect → Route → Act
- Result
- Appointment request routed to front desk
Fictional data for demonstration. Does not represent real customers.
Transcript excerpt (demo)
Nyxce: Thank you for calling Bright Smile Dental. How can I help you today?
Caller: Hi, I'd like to schedule a cleaning for next week.
Nyxce: I'd be happy to help. May I have your name and a callback number?
Caller: Sarah Chen, 415-555-0142.
Next action
Offer morning slots and confirm booking
Trust & security
Operational controls your team owns
Workspace roles, audit trails, consent records, and recording policies—configured to match how you already handle customer conversations.
Workspace roles
Separate owners, admins, and members so only the right people change agents, numbers, and routing.
Audit logs
Review sensitive changes and operational events in one place for accountability and coaching.
Consent records
Track outreach consent and caller preferences when your workflows require documented permission.
DNC support
Honor do-not-contact requests and suppression lists as part of outbound and callback programs you run.
Call recording policies
Enable or limit recording and retention according to your policies—not a generic default for every tenant.
Controlled knowledge sources
Ground answers in FAQs and policies your team publishes; escalate when something is not documented.
Nyxce Core supports intake and routing workflows for clinics and law offices—it does not provide legal or medical advice. You remain responsible for disclosures and compliance in your regions.
Where teams like yours start first
Four desk patterns—same product, your numbers, your knowledge, and your routing rules.
Clinics & offices
Clinics and professional offices
Relieve the front desk without promising advice the AI cannot give.
- Consistent intake within your policies
- Hand off with structured context
Local services
Service businesses
Capture job details while crews are in the field.
- Service area and urgency on every call
- Different paths for emergencies
Law firms
Law firms
Professional first touch and matter-type intake before partners review.
- Urgent matters routed by your rules
- Multilingual greeting when enabled
Real estate
Real estate teams
Qualify buyers and renters after hours before agents call back.
- Property interest and timeline captured
- Hot leads to the right agent queue
Contractors
Contractors and trades
Capture job details while crews are on site—urgent issues routed by your rules.
- Service area and scope on every call
- Emergency paths separate from routine requests
Agencies
Agencies
Sound professional for every client line without cloning your whole front desk.
- Per-client knowledge and routing where you configure it
- Summaries your account team can act on
Multi-location
Multi-location operators
Consistent greetings and policies across sites with central visibility.
- Location-aware routing from one workspace
- Leadership reviews outcomes without guessing
Why teams replace voicemail
A quick look at structural differences—your results depend on how you configure the line.
| Topic | Nyxce Core | Voicemail |
|---|---|---|
| Response | Answers on the first ring within your rules | Caller waits for a tone |
| Lead capture | Structured questions you define | Unstructured audio |
| Visibility | Dashboard history and transcripts | Scattered audio to replay |
Plans
Choose a plan when you are ready to go live
Start with a live trial, then choose the monthly plan that matches your call volume.
Starter
$69
200 min / month
Recommended
Growth
$179
600 min / month
Pro
$279
1000 min / month
Outbound campaigns and premium features may be limited by plan.
CALL COMPLETED
Every call should end with a next action.
- Intent
- Schedule appointment
- Result
- Routed to front desk
- Routed to
- Front desk queue
- Next action
- Offer morning slots and confirm booking
Try a full flow before configuring your first line.